FAQ
Do I need an account to use Guidez?
Section titled “Do I need an account to use Guidez?”No. You can browse, search, use Explore, and open free and shared maps without one. You need an account to save, follow creators, get a paid map, or publish.
Is Guidez free?
Section titled “Is Guidez free?”The app is free. Some maps are priced by their creators. Booking hotels or activities through a map goes to the booking platform.
How do payments work right now?
Section titled “How do payments work right now?”Paid map checkout works on the web: open the landing page, select Get access, and complete payment. On the mobile apps, paid maps still show a “coming soon” notice, so buy on the web for now. Creator payouts are still being set up. See Getting a creator’s map and Pricing and payouts.
Does Guidez track my location?
Section titled “Does Guidez track my location?”Only in the app, to show nearby places and calculate travel times. It is not sold and not sent to a Guidez server.
Will my saved places sync between my phone and the web?
Section titled “Will my saved places sync between my phone and the web?”Not fully yet. Saved places, visited marks, and personal maps are stored on your device. Account sync is in progress. Maps you got access to while signed in are tied to your account.
What languages does Guidez support?
Section titled “What languages does Guidez support?”English and Hebrew, following your device or browser language, with full right-to-left support.
How do I become a creator?
Section titled “How do I become a creator?”Use the Join Guidez as a Creator link in the app. See Becoming a creator.
Which platforms is Guidez on?
Section titled “Which platforms is Guidez on?”Web at web.guidez.app, plus iOS and Android apps that are rolling out. See Platform differences.
How do I contact support?
Section titled “How do I contact support?”Email support@guidez-travel.com.